Política de envío
- Orders within the EURO zone are delivered within approximately 2-5 working days from the order confirmation.
Delivery is FREE for orders with a cost of 65€. For orders with a total cost of less than 65€, standard delivery charges for the Euro zone will be of 12€.
- You will receive various notifications via email during the shipping process. If you have an account, you can use “My orders” if you wish to find out the status of your order. You will receive the tracking number as soon as your order leaves our warehouse, making it easier to follow your parcel.
- Once payment has been completed, you will receive a confirmation email containing the order details. If you do not receive this email, you should contact our customer services department at email@example.com.
- Deliveries to non-EU countries will be subject to additional customs and/or import charges in addition to the total order cost. The charges are to be paid by the order recipient.
If you have a APACHE promotional code, you will be able to enter it before completing your order, on the “Order Summary” page. Enter the promotional code and click ‘Apply discount code’. If the discount code is valid, the discount will be applied in the order summary.
APACHE promotions (discount codes) are limited to one per person and per online order. Promotional codes cannot be combined. In the case of returns or exchanges, the value of the coupon will not be returned. The coupon cannot be exchanged for money.
You can check your order status on your account. If you are not registered on apache´s website, check your email for a message from us regarding your order. If after the estimated delivery time you still have not received your order, get in contact with our customer service department at firstname.lastname@example.org, with your name and surname, order number and order date. We will get back to you as soon as possible.